Frequently Asked Questions

To enhance the security of your account, consider using strong, unique passwords for each account, enabling two-factor authentication whenever possible, and regularly updating your passwords. Additionally, be cautious of phishing attempts and avoid sharing sensitive information online.

It's not recommended to try hacks before purchasing them, as it could violate terms of service and potentially lead to legal consequences.

Yes, using hacks can lead to severe consequences, including legal action and account bans.

You can contact our support team here. We also recommend browsing our support center articles, which may help answer questions or resolve issues.

VioBot Store currently supports English, Arabic, German, Spanish (Spain), Spanish (Latin America), French, Italian, Japanese, Korean, Polish, Portuguese, Russian, Thai, Turkish, Simplified Chinese, and Traditional Chinese. In-game language support varies per game, as provided by the developer; check each game’s store page for language availability.

Games and products are eligible for refund within 14 days of purchase if they are marked as “refundable” or “self-refundable”. However, you must have less than 2 hours of runtime on record. Products that include virtual currency or other consumables and products or games that are marked as “non-refundable” are not eligible for refund.

Blank for now....